The simple answer is no. The space and session is yours as the client to use in any way you wish to.

simple answer no. If you want the same time and day each week then it’s best to book that slot. Counselling can be hard with breaks in between and can work better for some peoole to have regular sessions. However i’m aware that work and shifts can often make that difficult. So we can work in a way to suit you.

simple answer no!

Creative therapy can include doodling, using sand, paint, buttons, therapy cards, games, fairytales and stones to name a few. They are there as a way of exploring what can often be difficult to put into words and help navigate in a non judgmental safe way.

simple answer yes! It's good to have a journal and pens and paper handy. We can negotiate how we will work and with what and work to your needs

Yes you can stim and fidget. I have lots of fidgets and things to fiddle with if you need them. Or bring your own. Whatever you feel comfortable with. If you feel you need to move about, thats fine too. If eye contact is difficult, we can work around that for your needs.

No.

The session is yours and i’m there to hold a safe non judgmental space for you. You won’t be made to do anything you’re not comfortable with. The creative items are there and available for anyone who wants to explore them. You can use the time in the way you feel comfortable with.

Yes, I am trained in working wth inner child. This can be done Once we have built a safe trusting relationship if it’s something you wish to explore.

My core training was 4 years and I hold a counselling degree, CPCAB level 2 and 3 certificates. and Level 4 CPCAB integrative counselling diploma.

I am a trained trauma therapist, couples therapist, creative counsellor & group facilitator.

I am an accredited member of the NCPS and a registered member of the BACP.

I am also trained and qualified in Rewind therapy, areas such as couples work, trauma, sexual abuse, addiction, inner child, personality disorders, PTSD, CPTSD, ADHD, group facilitation, sand tray and creative interventions.

I continue to train and develop regularly and am always happy to talk through anything that may not be listed here as my continued professional development list is long and not limited to this snap shot.

There are a few walks I use in and around Brenchley, Tonbridge and Tunbridge Wells. We discuss in advance and contract for that together.

COSTS

At Wildfire Counselling and Therapy Hub, I offer a sliding scale for session costs to ensure accessibility for all clients. My standard individual session costs for 50 minutes is £75, the lowest concession is £50.

Couples therapy is £100 for 60 minutes, £120 for 75 minutes, £150 90 minutes, for which there is no sliding scale - couples Saturday sessions are limited and booked at a 75 mins standard minimum session subject to availability.

Couples 90 mins, 120 mins and 4 hour work shops are available on a case by case basis on request following assessment session.

Supervision sessions are 60 minutes, 90 minutes with unlimited whats app messages, emails in between sessions and any necessary phone calls.

60 mins £75

90 mins £100

Concessionary Students £60 limited availability

Concessions are limited and may not always be available. Please check availability on enquiry to avoid disappointment.

The individual counselling fees are based on your financial situation. Here’s how to determine where you might fall on our scale:

A: £75 (Normal Fee)

• I am comfortably able to meet my basic needs* all the time.

• I am employed and/or have a regular income (such as a wage or benefits).

• I have access to ample financial savings or assets.

• I have ample disposable income. For example, I can regularly eat out, get take aways, go out for coffee, attend events or activities like yoga classes or cinema, and buy new clothes/books every month.

B: £65 (Average)

• I am able to meet my basic needs* the majority of the time.

• I am employed and/or have a regular income (such as a wage or benefits).

• I have access to some financial savings.

• I have a moderate expendable income. For example, I can sometimes eat out, get a take away, go out for coffee, or attend events or activities like yoga classes or cinema.

C: £50 (Low)

• I may stress about meeting my basic needs* but still regularly achieve them.

• I have a regular income (such as a wage or benefits).

• I don’t have any savings.

• I rarely have expendable income. For example, I can rarely eat out, get a take away, go out for coffee, or attend events or activities.

• I hold marginalised identities that impact my access to money.

• I cannot afford an annual holiday or take time off without financial burden.

Please note that there is a limited number of concession fees available.

*Basic needs include housing (rent/mortgage), food, transportation, healthcare, and utilities.

By offering this sliding scale, I hope to make my services more inclusive and accessible. Please choose the category that best describes your current financial situation when booking your sessions. Concessions are limited.

Intro call is free of charge

sessions are 50 min session online and in person

Single session solution focus therapy is 60 minutes

Rewind is 2 hours for initial session followed by a single session two weeks later.

90 & 120 minute creative sessions and work shops available on an individual basis.

60/75/90/120 min couples therapy - 2 hour and 4 hour work shops available on a case by case basis.

I am a registered member of the BACP 407293 and an accredited member of the NCPS. Both profiles can be found on each respective website.

Supervision is a supportive, reflective space where we think together about your work, your clients and your practice. It supports safe, ethical practice while also looking after you as a practitioner.

Creative supervision is not about art or being “creative”. It’s about doing things differently, adapting the process to suit you as an individual. This might involve conversation, reflection, metaphor, noticing patterns, or exploring things in ways that feel more natural when words alone aren’t enough.

I offer supervision to counsellors, therapists and other helping professionals who value reflection, discretion and honest conversation. Supervision with me is collaborative rather than directive, and always held in a safe, confidential space where you can trust that what you bring stays there.

I offer 60 and 90 minute sessions, online, in person, or as a mix. I also provide unlimited support between sessions via calls, email and WhatsApp to support your ongoing practice. Alongside reflective work, I support the growth of your practice or business in a way that feels aligned and sustainable.

Limited student concessions are available.

Single session therapy is a one-off, 90-minute session focused on one specific issue you’d like support with. It’s designed for people who want clarity, grounding or direction without committing to ongoing therapy.

Before the session, you’ll be asked to complete a short form. This helps clarify what you want to focus on and allows the session to be used intentionally and effectively.

The session is collaborative, practical and supportive. We’ll explore what’s going on for you now, what feels stuck, and what might help move things forward, without pressure to revisit your entire history, so you can leave and get back to living your life.

Although this is a single session, you are always welcome to return for another session or explore ongoing therapy if you choose. There is no expectation or obligation.

• 90-minute session

• One issue

• £100

Rewind Therapy is a non evasive trauma-focused approach that can help reduce the impact of traumatic memories, flashbacks and intrusive thoughts. It works with how the brain stores trauma, helping memories feel safely in the past rather than constantly replaying in the present. You do not have to share all your traumas if you dont want to. We can work on whole timelines or single events.

The first session is longer, a min of 2 hours max of 3, with breaks throughout. You can move around, pause, have drinks or snacks, this work is never rushed or forced. Rewind Therapy is typically completed in a single session, followed by a follow-up session to check in and support integration.

You do not need to have had therapy with me before. Rewind Therapy can be a standalone session or part of ongoing therapy.

it can support people experiencing PTSD, C-PTSD, recurring flashbacks, intrusive memories, or trauma that feels stuck and unresolved. While no therapy works for everyone, Rewind Therapy has excellent outcomes for many people including myself living with the effects of trauma.

Sessions are available face-to-face or online.

Website Disclaimer

The information provided on this website, blog posts, downloadable resources, social media content, newsletters, and other materials created by Wildfire Counselling & Therapy is intended for educational and informational purposes only.

The content is not a substitute for counselling, psychotherapy, medical advice, diagnosis, crisis support, or treatment from a qualified healthcare professional.

Whilst every effort is made to provide accurate and helpful information, no guarantees are given regarding the completeness, accuracy, reliability, or suitability of any content.

Individual experiences differ, and results from counselling vary from person to person.

Reading content on this website, subscribing to updates, engaging with social media posts, downloading resources, or making contact through the website does not create a therapeutic relationship.

If you are experiencing a mental health crisis, are at risk of harming yourself or others, or require urgent support, please contact your GP, NHS 111, emergency services, or an appropriate crisis support service.

Wildfire Counselling & Therapy accepts no liability for decisions made based on information contained within this website or associated materials.

By using this website, you acknowledge and accept this disclaimer.

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide information about how visitors use the site.

How Wildfire Counselling & Therapy Uses Cookies

This website may use cookies to:

• Ensure the website functions correctly.

• Improve website performance and user experience.

• Understand how visitors use the website.

• Monitor website traffic and engagement.

Types of Cookies

Essential Cookies

These cookies are necessary for the website to operate properly and cannot usually be disabled.

Analytics Cookies

Analytics cookies help understand how visitors interact with the website by collecting anonymous information about website usage.

These cookies may be provided through website platforms such as Wix, Squarespace, WordPress, Google Analytics, or similar services.

Managing Cookies

Most web browsers allow you to manage, block, or delete cookies through your browser settings.

Disabling cookies may affect the functionality of some areas of this website.

Further Information

For more information about cookies, please visit the Information Commissioner’s Office (ICO) website at www.ico.org.uk.

Website Terms & Conditions

Terms of Use

By accessing and using this website, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use this website.

About Wildfire Counselling & Therapy

This website is owned and operated by Louise Malyan, trading as Wildfire Counselling & Therapy.

The information provided on this website is for general information purposes only and should not be considered therapeutic, medical, legal, or professional advice.

Website Content

Whilst every effort is made to ensure information on this website is accurate and up to date, no guarantees are made regarding completeness, accuracy, reliability, suitability, or availability.

The content of this website may be updated or changed without notice.

Counselling Services

Accessing this website or contacting Wildfire Counselling & Therapy does not establish a counselling relationship.

A therapeutic relationship begins only after an initial assessment, signed agreement of terms, and confirmation of counselling services.

Intellectual Property

All content on this website, including text, graphics, logos, photographs, downloadable resources, and branding, remains the property of Wildfire Counselling & Therapy unless otherwise stated.

Content may not be copied, reproduced, distributed, or used for commercial purposes without written permission.

External Links

This website may contain links to external websites. Wildfire Counselling & Therapy has no control over the content or practices of third-party websites and accepts no responsibility for them.

Limitation of Liability

Wildfire Counselling & Therapy shall not be liable for any loss, damage, or inconvenience arising from the use of this website or reliance on its content.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Privacy Policy

Wildfire Counselling & Therapy

Last Updated: 9/6/2026

At Wildfire Counselling & Therapy, I am committed to protecting your privacy and handling your personal information with care, transparency, and in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who I Am

Louise Malyan

Wildfire Counselling & Therapy

Website: www.wildfirecounsellingtherapy.co.uk

Email: louisemalyancounselling@gmail.com

I am the Data Controller for any personal information you provide.

What Information I Collect

I collect only the information necessary to provide counselling services and manage my practice.

This may include:

• Your name

• Contact details (email address and telephone number)

• Signed counselling agreement and associated paperwork

• Appointment attendance records

• Payment records and invoices

• Information shared when making an enquiry

I do not routinely keep counselling session notes.

If a significant safeguarding concern arises, I may create a brief factual record. Where appropriate, clients will be informed of this.

Why I Collect Your Information

I collect personal information to:

• Respond to enquiries

• Arrange and manage appointments

• Maintain records of attendance

• Process payments

• Meet professional, legal, insurance, and ethical obligations

• Respond to safeguarding concerns where necessary

Lawful Basis for Processing

Under UK GDPR, my lawful bases for processing personal information include:

Contract

To provide counselling services requested by you.

Legitimate Interests

To administer and manage my counselling practice effectively.

Legal Obligation

To comply with legal, safeguarding, insurance, tax, and professional requirements.

Confidentiality

Confidentiality is a fundamental part of counselling.

Information shared during counselling sessions remains confidential except where:

• There is a serious risk of harm to yourself or another person.

• There are safeguarding concerns involving a child or vulnerable adult.

• Disclosure is required by law or court order.

• There is another legal obligation requiring disclosure such as acts of terrorism disclosed.

Where possible, I will discuss any need to share information with you before doing so.

Storage and Security

I take reasonable steps to protect your information.

Records are stored securely using password-protected systems and devices.

Only information necessary for the administration of my practice is retained.

Communication

I may communicate with clients using:

• Gmail

• WhatsApp

While these services have their own security measures, electronic communication cannot be guaranteed to be completely secure. By communicating through these platforms, you acknowledge this risk.

Payments

Payments for services and purchases may be processed through bank transfer, paypal and Stripe.

Paypal & Stripe acts as an independent data controller for payment processing and manages your payment information in accordance with its own privacy policies.

Clinical Supervision

As part of my professional and ethical responsibilities as a member of the National Counselling and Psychotherapy Society (NCPS), I attend regular clinical supervision.

When discussing client work in supervision, I use first names only and avoid sharing identifying information wherever possible.

My clinical supervisor is also bound by professional and ethical confidentiality requirements.

How Long Information Is Retained

Administrative records, including attendance records, payment records, and signed agreements, are retained only for as long as required to meet legal, insurance, tax, and professional obligations.

Records are then securely deleted or destroyed.

Your Rights

Under UK GDPR, you have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request erasure of information where applicable

• Restrict processing in certain circumstances

• Object to processing in certain circumstances

• Lodge a complaint with a supervisory authority

Complaints

If you have concerns about how your personal information has been handled, please contact me in the first instance so that I have the opportunity to address your concerns.

If you remain dissatisfied, you have the right to make a complaint to the Information Commissioner’s Office (ICO).

Information Commissioner’s Office (ICO)

Website: www.ico.org.uk

Telephone: 0303 123 1113

Address:

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. The most recent version will always be available on this website.

Contact

Louise Malyan

Wildfire Counselling & Therapy

Email: louisemalyancounselling@gmail.com

Website: www.wildfirecounsellingtherapy.co.uk